Shipping Policy

At Createyourbeautiful our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.

COUNTRY COST & DELIVERY TIME SERVICE
- UNITED KINGDOM: (FREE) 15 - 30 DAYS 
- REST OF WORLD (FREE) 15 - 30 DAYS 

The time frame for order delivery is divided into two parts:

      • Processing time: Order verification, tailoring, quality check and packaging. All orders are processed and picked up for delivery within 1-3 business days. 
      • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Orders are shipped usually take 6-8 business days.
      • Tracking: Once your order has been packed and left our warehouse, you will be emailed a tracking number. Be sure to enter your email when purchasing the product to ensure you receive updates.

        Please check your junk mail as some customers find this email is redirected to this folder.

      • COVID-19

        Due to the current global pandemic, logistics have been backlogged causing delays in shipping times. In the event that we are closed and unable to ship we will ship your orders at the earliest time possible. In the meantime, orders are still being processed and going out daily. Please allow for extra time on your deliveries if the situation progresses. We reserve the right to extend delivery time in the events out of our control. 

        POSTAGE INFORMATION

        When orders are sent, they do not require a signature on delivery. If you are not home, it will be left in a safe place or at your local pickup zone.

        Please allow 1-2 days processing time before your parcel is sent. We aim to process orders within the same day of purchase, excluding public holidays.

        Logistics are out of our control and there may be delays due to the global pandemic.

        MISSING PARCELS

        On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Courier's Investigation Team. These timeframes are out of control & we will do our best to find a solution. 

        INCORRECT INFORMATION

        Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.

        If parcels are not collected or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.

        For any more information, you can contact the team on: 

        Createyourbeautiful@outlook.com